News

May 31, 2019

The Cisco Anyconnect VPN client has been replaced with the bSecure Remote Access VPN client based on the GlobalProtect application from Palo Alto Networks. Currently installed Cisco clients will continue to work through September 30, 2019. It is highly recommended that current installs of the Cisco Anyconnect VPN client be uninstalled and the bSecure VPN client installed at the earliest opportunity to avoid a lapse in service.

May 16, 2019

Congratulations and welcome to UC Berkeley! We look forward to providing for your software needs.

One question we often receive from new Students is, "when can I start using the software?" Software eligibility is linked to registration status. The registration process does take some time and must complete, and status must be updated to reflect an eligible affiliation ("Registered Student"), before most software can be downloaded and activated.

April 30, 2019

What's New in Mathematica 12

Representing another major milestone in a unique journey spanning 30+ years, Mathematica 12 significantly extends the reach of Mathematica and introduces many innovations that give all Mathematica users new levels of power and effectiveness.

April 5, 2019

IS&T has received a number of reports from persons unable to sign in to Adobe Creative Cloud. It is believed that recent maintenance work may have caused a conflict between Users' Adobe ID and their Adobe Enterprise ID.

If you are unable to sign in to Adobe CC apps, please try the following steps:

April 2, 2019

Faculty and Staff are invited to join with engineers from The Mathworks, makers of Matlab, on April 11, 2019, from 12:00PM TO 1:30PM for a discussion on "Resources for Teaching with MATLAB/Simulink."

Topics will include:

March 20, 2019

The ASUC's Academic Affairs Vice President's office has created a survey to better understand graduate and undergraduate students' on and off campus experience using technology while at Cal. Please take a few minutes to provide your input to enhance the student experience!

December 21, 2018

BAIRS reporting was retired on December 21, 2018. Please use CalAnswers for your finance, HR, payroll, and student data reporting needs. 

December 19, 2018

Support for System Center Endpoint Protection (SCEP) for Mac and Linux (all versions) ends on December 31, 2018. Availability of new virus definitions for SCEP for Mac and SCEP for Linux may be discontinued after the end of support. This discontinuation may occur without notice. If you are using any version of SCEP for Mac or SCEP for Linux, plan to migrate to a replacement endpoint protection product for Mac and Linux clients.

December 14, 2018

Software Central will be closed during Winter Break 2018-19 beginning Dec. 21, 2018 through Jan. 2, 2019. Requests/Questions should be submitted to software@berkeley.edu. Service Requests will be processed/answered upon return Jan 2nd. Happy Holidays!

October 15, 2018

The RightFax service will be temporarily shutdown as of October 11th, 2018, as it no longer meets UC Berkeley security standards.

Telcomm is in the process of getting a replacement service. It is recommended that you do not send or receive faxes that include personal data such as Social Security Number and Date of Birth over the RightFax service. Notice will be sent to Campus once the new service is in place.

October 9, 2018

Beginning October 10, 2018, individuals who are not eligible to use UC Berkeley's Adobe Creative Cloud software will receive an error message "Service access denied due to missing privileges" when they attempt to authenticate with their CalNet credentials. Individuals who are eligible for the software (registered students, staff, faculty) will continue to be able to access Adobe. 

Access Error

 

August 27, 2018

Before you begin the download and installation process for Microsoft Office software, run the Synchronize CalNet Passphrase Tool. This will ensure that your passphrase is in sync and prevent login failures later in the download process.

August 24, 2018

Trouble downloading Microsoft Office software? If you encounter an access denied or invalid password error while logging into O365, it means that your Active Directory (AD) and CalNet passphrases are out of sync. You will need to synchronize your passphrase with the Sync Tool before you can sign into office.com. 

August 15, 2018

UCB Faculty, Staff and Students are receiving e-mails from Adobe Creative Cloud <message@Adobe.com> with the Subject "Cancellation Warning." The e-mail is a legitimate message from Adobe, and is a courtesy warning that the 12-month Creative Cloud subscription is expiring.

What to do?

July 24, 2018

The new MATLAB Portal from Mathworks provides UC Berkeley faculty, researchers, students, and staff with self-service access to download MATLAB Individual Licensed software, services, and to view on-demand training materials and tutorials.

June 5, 2018

Software Central is now accepting requests for the 2018-19 SAS software license. Licensing is available to eligible UCB Faculty/Staff and Students. To learn more about SAS licensing requests, software downloads and more visit https://software.berkeley.edu/sas.

May 4, 2018

SAS has announced the release of its latest version of JMP software - JMP 14 and JMP Pro 14

February 16, 2018

Software Central has received reports that some UCB associates are receiving an error while activating their 2018 Matlab Individual license. There was a problem with the original 2018 Individual activation key that required that the key be replaced. Persons who received the key prior to the switch (Feb 13th), and are now attempting to activate with the old key are receiving the error. The solution to the error is to request a new key.

January 2, 2018

Students can now access thousands of online courses in Software Development, Design, Web Development, Photography, Business, and more for free on Lynda.com!

To access, head over to Lynda.com and sign in using the organization portal, enter berkeley.edu as the org URL and you will be directed to sign in with your CalNet credentials.

November 30, 2017

The Endpoint Engineering and Infrastructure Team in conjunction with Adobe Support have made available several options to mitigate the unexpected Nov. 30th expiration of the institutionally-licensed Adobe Creative Cloud applications. Persons receiving expiration warnings, and all IT Support Staff can review the options at Adobe Nov. 30 Expiration - Re-serialization options to determine which option applies to their needs.