Update - Adobe/MS Downloads Access Restored

July 29, 2016

*Update* The UCB Calnet team were able to restore the communication between the University's system of record and the Webstore's authorization service. Affected Students have confirmed that access is restored.

Downloads of MS Products (incl. Office, Windows 8/8.1/10 upgrades) and Adobe Creative Cloud for use on personally-owned computers are temporarily unavailable for some UCB affiliates, primarily newly registered Students. The Webstore's authorization service is directed to recently deprecated affiliation attributes within UCB's LDAP system. IS&T is working with Kivuto Services and other departments to re-point the service and restore access as quickly as possible.

If you are experiencing difficulty in accessing the downloads on the https://ucbwah.onthehub.com website, please send an e-mail to software@berkeley.edu. Please include your name, and Calnet ID (do NOT include your passphrase) and a description of the problem.