Matlab_FAQ

1. Who is eligible to install and use MATLAB?
2. Can Students install and use MATLAB on a personally owned device?
3. How do I acquire my MATLAB licenses?
4. I get a "You do not have permission" message when I try to access the form. How do I get permission?
5. How do I pay for my MATLAB license?
6. What is the difference between a Designated User, an Individual and a Classroom license?
7. Do I need a separate license for each of my computers?
8. 
Where do I go to download my MATLAB software?
9. How do I point my existing Network License to the new Central License server?
10. What if I do not have reliable access to a network connection?
11. Can we opt to maintain our own license server?
12. Can I use my licenses acquired prior to the campus site license in lieu of participating in this model?
13. How does this model reduce total cost for campus?
14. How sure can I be that the central license server will be available when I need it?
15. For Classroom and/or Student Lab implementations, do I need to provide a list of Users?
16. Can I use the network license when I am off-campus/not on the UCB network?
17. Which toolboxes are available through the UCB TAH Matlab Agreement?
18. How long will it take to receive a license?


1. Who is eligible to install and use MATLAB?
Faculty, Staff, and Students who have completed the license request process are eligible to install and use MATLAB on Institutional devices and personally owned devices.

Affiliations other than Faculty, Staff and Student (e.g. LBL Staff, etc...) are not eligible for MATLAB licensing or use on either institutionally-owned or personally owned devices under the current agreement. Visiting Scholars and Student Researchers as well as some Contractors may use Matlab on University-owned computers.

2. Can Students install and use MATLAB on a personally owned device?
 With the new current agreement, Students may now install and use MATLAB on UCB-owned systems and personally owned systems.

3. How do I acquire my MATLAB licenses?
MATLAB licenses can be acquired by completing a MATLAB request form located at: http://software.berkeley.edu/matlab. The Google forms for software requests require that you be logged in to the UCB Google apps (bcal, bdrive, bmail, etc.) Log in to a bConnected app using your UCB Google account and you should be able to access the request form.

4. I get a "You do not have permission" message when I try to access the form. How do I get permission?
You must be signed into the UCB Google Apps to access the MATLAB License Request form.

To log in to the Google apps (bConnected), open a browser and go to http://google.com/mail, and then enter your @berkeley.edu mail address and password. At the next prompt, enter your CalNet username and passphrase. You should then see your Google Mail page. While still logged in to Google Mail, click on the link to the 2016 MATLAB License Request form.

If you are taken to your personal gmail account when you first browse to http://google.com/mail, you will need to sign out of your personal gmail account (click on the drop down arrow next to your email address in the upper right corner). You will then be able to specify the account you wish to sign into while following the steps above.

5. How do I pay for my MATLAB license?
The cost of MATLAB licensing was paid for with funding from the following Colleges and Organizations: College of Engineering, College of Letters and Science, College of Chemistry, Office of the Vice Chancellor for Research, College of Natural Resources, Haas School of Business, School of Optometry, and the Space Sciences Laboratory. Additionally, the College of Engineering partnered together with the Office of the CIO to fund the Student Option for the TAH site-wide license, thereby allowing UCB Students to install MATLAB on their personally owned computers.

While IS&T will not bill you for the licenses, the members of the funding consortium may charge-back to recover their costs internally.

6. What is the difference between a Designated User, an Individual, and a Classroom License?
Classroom licenses are reserved for classroom or instruction lab environments where students use MATLAB for instructional purposes. In these settings, licenses are assigned to the computers and not individuals.

Designated User - The Designated User license is intended for use by a single, identified user on UCB-owned or personally-owned devices. This includes, but is not limited to, researchers working in labs/shared computer environments.

Individual - The Mathworks' new license type is suggested for personally-owned devices, office desktops/laptops or other devices used by one individual. It is not recommended for shared computers.

7. Do I need a separate license for each of my computers?
An individual license obtained by you, or on your behalf, is assigned to the person and entitles that person to use MATLAB on any UCB-owned machines and personally owned systems. However, Funding Partners may treat each install as a license instance and charge per license for cost recovery purposes. For metrics, we ask that you provide the number of computers on which you will be installing MATLAB.

8. Where do I go to download my MATLAB software?
You may obtain the MATLAB software directly from MathWorks. Log into Mathworks License Center http://www.mathworks.com using your Mathworks account. 

An installation guide can be found at: http://www.mathworks.com/help/install/ug/install-mathworks-software-on-client-systems-in-network-configurations.html

9. How do I point my existing Network License to the new Central License servers
See MATLAB Network License Activation Instructions

10. What if I do not have reliable access to a network connection?
You may request a Stand-alone License in the request form. The stand-alone License does not require a network connection.

11. Can we opt to maintain our own license server?
Yes. While it is not recommended, you may continue to operate, update, and support your own license server. However, each user must still be appropriately licensed. Please contact software@berkeley.edu for details.

12. Can I use my licenses acquired prior to the campus site license in lieu of participating in this model?
No. Licenses acquired prior to the campus site license agreement, and that were under current support have been placed in ‘storage’ and may be accessed only upon termination of the Campus site license.

13. How does this model reduce total cost for campus?
Central funding streamlines the MATLAB licensing process by eliminating the need for a valid Chart of Account strings for every license purchase. By eliminating COA's, a requester does not spend time identifying and contacting an approver to get the correct chartstring. Processing of requests is expedited as the COA validation step is eliminated. Central funding also reduces costs of administering a highly complex license model. Maintaining a central license server reduces the need for staff and computing resources devoted to managing multiple license servers.

14. How sure can I be that the central license server will be available when I need it?
Three servers are currently used to provide licensing to concurrent license users. The chance of all three servers being down is small. Furthermore, two of the servers are hosted by the College of Engineering/EECS with the third being administered at the College of Chemistry, so local network issues should not affect all three servers.

15. For Classroom and/or Student Lab implementations, do I need to provide a list of Users?
No. Requestors who require Classroom and/or Student lab licenses will be asked to identify a number of devices on which the software will be installed.

16. Can I use the network license when I am off-campus/not on the UCB network?
You must establish a VPN connection to the UCB network in order to use the network license when you are off-campus or not otherwise connected to the UCB network.

17. Which toolboxes are available through the UCB TAH Matlab Agreement?
In 2018, the Funding Partners have opted for the Full Suite version of the TAH agteement. THe Full Suite model includes all Toolboxes offered by The Mathworks, and even extends to any Toolboxes newly released during the contract.

18. How long will it take to receive a license?
Every effort is made to process requests expeditiously. Typical turnaround is two business days though at times of high volume requests the wait may be longer.